CONTACT US

HoTubParts.com

America's Hot Tub Parts Store

Generic Spa Replacement Parts

800-964-2158

We require you to be on our site when you call.

 Bigger, Faster, Safer. Customer Service #1

Welcome to our store! We prioritize customer service and safety.

We offer fast shipping from multiple locations and friendly parts identification assistance seven days a week.

We will ask you to be on our site when you call.

We may refuse assistance if not.

 Please note that our pricing and products are time-sensitive and may not be available later. 

Enjoy an additional discount at checkout! 

Get 10% off or more on orders of $10.00 or more as a shipping cost discount up to free shipping or more!

We strive to deliver all continental USA orders within 2-3 business days from the shipping date, usually the same day.

Send part photos and questions, to ProSpaParts@Gmail.com.

Include your phone number and photos of parts and tags on the parts needed.

(Please send as jpg. For security, we will not open other file types).

We regret to inform you that we do not have Coleman SaluSpa Parts.

You can place your orders online 24/7. We only accept online orders.

Please note that we do not accept phone orders due to potential mistakes with address, product, quantity, etc.

For non-English queries, please email us for translation.

Our customer service is available seven days a week.

Ordered parts require having the order # available when you call or email.

We require you to be on our site when you call.

Example; 100041849

8 am - 9 pm Eastern Time,

7 am - 8 pm Central Time,

6 am - 7 pm Mountain Time,

5 am - 6 pm Pacific Time.

On weekends and holidays, you can reach us from 9 a.m. - 5 pm EST.

Most orders received before 1:00 PM on weekdays will ship the same day. 

Please note that orders are not shipped on Saturdays, Sundays, or Holidays.

For returns, email us your Order#, what parts, how many, and why at ProSpaParts@Gmail.com.

Returns lacking an RMA number or those dispatched to any location other than the one specified in the RMA will be rejected.

Thank you for choosing us!